Privacy Policy — ASOKA INVESTMENT PTE LTD

Last Updated: 1 June 2025

1. Introduction

ASOKA INVESTMENT PTE LTD ("we", "our", "us"), a company incorporated in Singapore (UEN: 550533), is committed to protecting the privacy and personal data of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

Where possible, we collect personal data directly from you through enquiry forms, application documents, telephone calls, email correspondence, or meetings with our representatives. We may also receive relevant verification information from dealers, employers, guarantors, credit bureaus, public registers, or service providers where this is necessary to review an application or administer an approved facility.

2. Data We Collect

We may collect the following categories of personal data:

Identification data: full name, NRIC/FIN/Passport number, date of birth
Contact data: address, email address, telephone number
Financial data: income information, employment details, existing credit obligations
Vehicle data (for motor finance): vehicle registration, model, purchase price
Technical data: IP address, browser type, pages visited, cookies

We request only information reasonably required for the stated purpose. If you provide personal data relating to another person, such as a guarantor, director, authorised representative, or emergency contact, you confirm that you have obtained their consent for disclosure to us.

3. Purpose of Collection

We collect and process personal data for the following purposes:

To assess and process credit and finance applications
To perform credit checks with licensed credit bureaus
To administer loan accounts and collect repayments
To communicate regarding your application or account
To comply with MAS regulations and legal obligations
To improve our website and services
To send relevant product information (with your consent)

4. Legal Basis for Processing

We process personal data on the basis of your consent, contractual necessity, legal obligation, and legitimate business interests. For credit assessment, processing is necessary for the performance of a financial services contract.

5. Disclosure of Personal Data

We may disclose personal data to:

Credit bureaus and financial reference agencies
Our banking and funding partners
Vehicle dealers (for motor finance transactions)
Regulatory authorities including MAS and law enforcement when required
Professional advisors under confidentiality obligations

We do not sell personal data to third parties for marketing purposes.

Where service providers process data on our behalf, they are expected to use it only for authorised purposes and to maintain confidentiality and appropriate safeguards. Cross-border transfers, if any, are handled with comparable protection standards.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, and for a minimum of 5 years following the conclusion of any credit facility as required under Singapore financial regulations.

7. Your Rights

Under the PDPA, you have the right to access personal data we hold about you, to correct inaccurate data, and to withdraw consent for processing where consent is the legal basis. To exercise these rights, contact us at support@asokainvestpte.com.

8. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse, including encrypted transmission, access controls, and staff training.

9. Cookies

Our website uses cookies. Please refer to our Cookie Policy for full details.

10. Contact

For privacy-related enquiries, contact our Data Protection Officer at:
ASOKA INVESTMENT PTE LTD
533 Serangoon North Avenue 4, #09-235, Singapore 550533
support@asokainvestpte.com
+65 9870 5404